• Buying from our webshop

• VAT

• Product availablity

• Delivery

• Business Hours

• Holidays & Closures

• Terms & Conditions

• Buying from our Webshop

To purchase products from this site please go to the bottom of the product page for the specific product or range of products you need. There you will find a priced list of the various versions of the product/s available.

To purchase please just click on the    button at the end of the relevant product line. This will add the product to your Shopping Basket.

You may check your Shopping Basket at any time by clicking the icon at the top of the side menu on every page of this site.

You may add and deduct quantities of the item/s you need - don't forget to click on the Update Basket button each time you do this!

To add more items to your basket just click on Continue Shopping button and you will be returned to our webshop.

Once you have completed your order please click on the SECURE CHECKOUT button and follow the instructions from there.

• VAT

All prices shown on this website show our prices both excluding and including VAT.

If you choose to purchase products from our webshop, the prices, as well as shipping costs, will all include VAT. All electronically generated invoicing from our webshop and via our merchant service, PayPal, will show pricing inclusive of VAT. If you are VAT registered, then naturally you may calculate the VAT element of our price and reclaim it in the normal way. However, if you require a formal VAT invoice showing VAT as separate element then please call us on 01747-830670 and we'll gladly send you a copy.

If you would like to purchase from outside the UK and the EC please contact us at sales@connectronics.uk.com with a list of your requirements. We will confirm pricing and shipping costs (your exact address is required please) and then finalize the transaction by sending you a PayPal email invoice (with no VAT charges), or else by sending you an email proforma invoice with our bank details so you may make a bank transfer to us.

• Product Availability

Normally all Bulk Cable & Connector products offered in this website are immediately available from stock. This means that they can usually be delivered within 1-3 working days, assuming your cleared payment has been received. Our Handmade leads are generally made to order, apart from the most popular types, of which we keep a few on the shelf. This means that delivery times of our handmade leads depend on current workload. It may take up to 5 days to deliver orders when we are very busy, but usually, under normal conditions, it takes us no more than 2-3 days. If you would like an accurate estimate of handmade leads delivery time, please call before placing your order.

Please ask us how long it would take us to deliver any Bulk Cable or Connector is out of stock (grayed out on its web page). This will vary depending on our own re-stocking cycle.

• Delivery

We deliver worldwide and we use the most appropriate courier service for each individual job depending on what we are sending you and where we are sending it to.

Our standard delivery charges to UK addresses are as follows...

£2.50 for purchases with a value of £0.01 to £9.99
£5.00 for purchases with a value of £10 to £24.99
£7.75 for purchases with a value of £25 to £44.99
£11.75 for purchases with a value of £45 or more

Remember - these charges include the actual cost of the packaging materials, the time it takes to administer, prepare and label your package, the carrier's cost (postage or courier fee), plus insurance. Pretty good value!

If you purchase through our webshop direct from this site then you should click on the button (above, left), and then on the SECURE CHECKOUT button to see how much your shipping charges are going to be. We believe them to be reasonable (cable is heavy stuff!) but if you wish to negotiate any shipping costs you feel are unreasonable then please call us on 01747-830670.

• Business Hours

We are an online business and so you may interact with us via our website and email 24 hours a day, 7 days a week, 365 days of the year!

Our office and warehouse is normally open every weekday for telephone enquiries or for advice on 01747 830670, as follows:

• Monday-Thursday : 1000-1445 and 1600-1800
• Friday : 1000-1400

The telephone will normally be answered during these times. However, when call traffic is heavy we sometimes cannot take every call. In such cases please email us at sales@solidstatesound.co.uk or call again. We always respond to email. Many thanks.

Being an online business we do not have a shop or showroom, nor do we have a collection point. All our orders are sent out by courier or Royal Mail.

• Holidays & Closures

The office and warehouse will be closed on the following days:

Thank you for your understanding.